
State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Taylor
March 18, 2025
"Great experience and a pleasure working with a real person that can answer all of my questions. Bb earned my business."
"Todd, thank you for your kind words! It was a pleasure assisting you, and we’re thrilled to have earned your business. Please don’t hesitate to reach out anytime. – BB "
Edee Heard
March 11, 2025
"As a retired teacher, I really needed to cut my budget. Valerie helped me by reviewing my policy thoroughly and to get all the discounts for which I was eligible. Patient, kind and cheerful!"
"Edee, we love hearing that Valery was able to help you find the savings you deserve! She has a gift for making insurance simple and stress-free, and we’re so happy she could assist you. Thank you for your years of service as a teacher, and for allowing us to be part of your journey. We’re always here for you! - BB"
J Neal
March 11, 2025
"I had the pleasure of working with Bianca aka BB Watkins and her team for my auto and rental insurance needs, and I couldn’t be more grateful for the experience. From the start, she took the time to understand my situation and provided thoughtful recommendations that gave me peace of mind. What truly set her apart was the positive and supportive environment she creates — not just for her clients, but also for her team members. Her warmth, patience, and genuine care were evident in every interaction. She answered all my questions with clarity and kindness, making the entire process stress-free and even enjoyable. It’s clear that BB Watkins is deeply committed to helping others, and I highly recommend her to anyone seeking reliable insurance guidance from someone who truly puts people first."
"Thank you so much, J! Your thoughtful words truly mean the world to me and my team. It was an absolute pleasure assisting you with your auto and rental insurance, and I’m so grateful for the trust you placed in us. We genuinely believe that insurance isn’t just about policies—it’s about people, and making sure you feel supported and confident in your coverage. Your kind words about our team environment mean so much, as we strive to create a space where both our clients and team members feel valued and heard. Knowing that you had a stress-free and even enjoyable experience is exactly what we hope for with every interaction. We’re always here for you whenever you need us. Thank you again for your recommendation and for being a part of the BB Watkins State Farm Family! - BB "
Peter Hernandez
March 7, 2025
"BB has been amazing to work with. The care that she show for others is unmatched."
"Wow, Peter! Your kind words mean the world to us! We’re so glad you’ve had a great experience—thank you for being part of the BB Watkins State Farm family! - BB "
Brannon Smith
February 12, 2025
"Great friendly service with very competitive rates. They work well with military members like myself and they have great customer service. Thanks BB"
"Thank you, Brannon! We truly appreciate your kind words and your service. Team BB is committed to providing friendly and competitive service, and we’re glad to hear that you’ve had a great experience with us. If you ever need anything, we’re always here to help! - BB"
Robyn Higgs
February 8, 2025
"Great customer service!"
"Thank you, Robyn! We appreciate your kind words and are glad to hear you had a great experience. Providing excellent customer service is our top priority! Let us know if we can assist you with anything in the future. - BB"
Andrew Charles
January 29, 2025
"This State Farm office is full of great energy and you can tell the staff are completely dedicated to taking great care of their customers. BB and Nia are extremely helpful and friendly, but working with Valerie was the highlight of the experience as you can tell she genuinely enjoys supporting her customers - and her wealth of experience and knowledge gives a sense of ease knowing that you’re dealing with the best in the business!"
"Andrew, thank you for your kind words and for sharing your experience with our team! We truly appreciate your recognition of our team, especially Nia and Valery. Providing excellent service and support to our customers is our top priority, and we’re so glad to hear that you felt well taken care of. If there’s ever anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! - BB"
Kendrick Jones
January 28, 2025
"BB and her team are great! Keep doing what you're doing😊"
"Thank you, Kendrick! We truly appreciate your kind words and support. Team BB is dedicated to providing great service, and we're grateful to have business partners like you. If you ever need anything, don’t hesitate to reach out! - BB "
Stanley Doucette
January 26, 2025
"I had to transition through some difficult time over the last few years. However one of the best things during that rough period was the BB Watkins - State Farm Insurance Agent and Team. BB walked me through everything even through tears. BB and her team is extremely professional and thoughtful. BB and her team make sure I had everything I needed for insurance in all areas. I highly recommend BB and her agency. If you are looking for insurance in Atlanta Metro, please look her up. I promise you will not be disappointed. Make sure you share BB's contact with someone in the Atlanta Metro area if you don't live in the area. You will thank me later. Thank you BB!"
"Thank you, Stanley, for your heartfelt review! We are truly honored to have been a source of support. Team BB is dedicated to providing thoughtful, professional service, and we’re so glad to hear that you felt cared for every step of the way. Your recommendation means the world to us, and we appreciate you sharing your experience. We're always here for you! - BB"
DerickandJaMelle McNally
January 21, 2025
"I’ve had an excellent experience with the BB Watkins agency and would highly encourage anyone with insurance needs to use their services! From their personalized solutions, top tier professionalism, fast response times, to their warmth and kindness - you won’t find a better agency to entrust with the protection of your loved ones and valuables. It’s hard to find excellence coupled with compassion these days. The BB Watkins agency is a rare gem."
"Thank you for your thoughtful and generous review, JaMelle! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing personalized solutions, professionalism, and compassionate service is at the heart of what Team BB does, and we’re grateful for the opportunity to assist with your insurance needs. Your kind words mean so much to us, and we truly appreciate your trust and recommendation. If there’s ever anything we can do for you, we’re always here to help! - BB"
Keely Huffman
January 20, 2025
"BB Watkins is the best! I definitely recommend coming here for all your insurance needs."
"Thank you for your recommendation, Keely! We're thrilled to hear that you had a positive experience with BB Watkins State Farm Agency. If there's anything else we can do for you, please don’t hesitate to reach out! - BB"
Rogan B
January 20, 2025
"Awesome place, awesome people!"
"Thank you, Rogan! We appreciate your kind words and are so glad you had a great experience with Team BB. If you ever need anything, we're always here to help! - BB"
Annette Rainer
January 16, 2025
"I want to thank BB Watkins and all of her wonderful staff. No matter how many times or when I call with questions they always are patient and spend quality time answering my questions. The staff at BB Watkins go over and above providing quality service and I appreciate them. It is rare that a business does not mine answering questions and calls you back when needed. Thank you for all that your staff does. Annette Rainer"
"Thank you, Annette, for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing exceptional service, and it’s wonderful to hear that we’ve met your expectations. Team BB is always happy to assist you and ensure that all your questions are answered thoroughly. Your trust and support mean so much to us. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Thanks again! - BB"
Christine
January 16, 2025
"I left BB but I had to go back through the rain sleet and snow and there was the sunshine at BB"
"Christine, thank you for your kind words! We're so glad to welcome you back and to be your sunshine no matter the weather. If there's anything you need, we're always here to help! - BB"
Nicole McIntosh (MacWork)
January 10, 2025
"I highly recommend Bianca “BB” Watkins of BB Watkins Agency! BB and her team take the time to really listen and understand what you need—not just for today but also for the future. I’ve experienced how she goes above and beyond to make sure her recommendations are thoughtful, balanced, and tailored to what matters most. Her level of care and thoughtfulness is what sets her apart and makes her the go-to agency for so many. Whether it’s through her work or her connections, she embodies professionalism, kindness, and a genuine desire to help others succeed. If you’re looking for an insurance agent who goes above and beyond—and someone who truly has your best interests at heart—look no further."
"Thank you, Nicole, for sharing such a thoughtful and kind review! We’re thrilled to hear about your positive experience with our team. At BB Watkins State Farm Agency, we strive to provide personalized solutions that meet both current and future needs, and it’s wonderful to know that our approach resonated with you. We’re grateful for the opportunity to serve you and help protect what matters most. If there’s ever anything more, we can do for you, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs! - BB"
Monique McNeill
January 8, 2025
"Bianca Watkins is an exceptional State Farm agent who has completely transformed my insurance experience. Her responsiveness is outstanding - she always gets back to me within hours, and her expertise in explaining complex policies in simple terms is invaluable. What truly sets her apart is her genuine care for clients and attention to detail, helping me find discounts I didn't know existed while ensuring I have the right coverage for my needs. Her office staff is equally professional and friendly, making every interaction a pleasure. If you're looking for an insurance agent who combines expertise with personalized service, I can't recommend Bianca Watkins enough."
"Thank you so much for your thoughtful and detailed review, Monique! We're thrilled to hear that our expertise, responsiveness, and personalized care have made such a positive impact on your insurance experience. Our team is dedicated to providing exceptional service, and it's wonderful to know that our office staff has exceeded your expectations. We truly value your trust in us and are always here to help with your coverage needs. Thank you for recommending us – BB"
Katia Jones
January 8, 2025
"BB Watkins is the best! She and her team are truly focused on customer service and realistic solutions. It can be hard to find the right insurance provider for a multi-generational family like mine. BB listened to our concerns and helped develop services that fit all my family members - the littles to the elders."
"Thank you so much for your wonderful review, Katia! We’re thrilled to hear that you’ve had such a positive experience with our agency. Providing personalized and thoughtful solutions for families like yours is at the heart of what we do. It’s our goal to make sure every generation in your family feels secure and supported. We’re grateful for the opportunity to assist you and your loved ones, and we look forward to continuing to serve your insurance needs. Please don’t hesitate to reach out if there’s anything else we can do for you! - BB"
Kimberly Samuel
January 8, 2025
"BB Watkins and her team, specifically Nia, have been extremely knowledgeable and patient when helping me decide the best insurance options for my family. I appreciate that while seeking my business she and her team also educated me on how insurance can be an investment tool. BB Watkins provided excellent service as well as that personal touch often missing from interactions with insurance companies so I highly recommend her agency."
"Thank you so much for your kind words and for sharing your experience, Kimberly! We’re thrilled to hear that Nia and the rest of our team could provide you with the knowledge and support you needed to make informed decisions for your family. Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. If there’s ever anything more we can do to assist, don’t hesitate to reach out. We look forward to continuing to meet your insurance needs! - BB"
Dennis Pierre
January 8, 2025
"My experience with the BB Watkins Agency is always a pleasant one. The Agent and Staff are always professional, polite, and attentive. The times I’ve stopped in the office I’ve felt welcomed and the energy is completely inviting. Thank you BB Watkins and staff for being a breath of fresh air! I am happy to support this business!!"
"Thank you so much, Dennis, for your kind words and glowing review! We’re thrilled to hear that you’ve had such positive experiences with BB Watkins State Farm Agency. Our team takes great pride in providing professional, polite, and attentive service to everyone who walks through our doors. Your support means the world to us, and we’re grateful to have you as part of our community. If there’s ever anything you need, please don’t hesitate to reach out. Thank you for being such an important part of our journey! - BB"
Amanda Alexander
January 2, 2025
"Bianca’s great! She’ll review your unique situation to help you set up foundational insurance policies to ensure your family has coverage. This is VERY important in our communities since insurance coverage is often not prioritized. Do your research and connect with this office for options!"
"Thank you, Amanda, for highlighting such an important message! Our team is passionate about helping families build a secure foundation through tailored insurance policies. It’s rewarding to hear that our efforts resonate with the community. We’re always here to answer questions and explore the best options for your unique needs! - BB"
Keshia Vaughn
January 2, 2025
"Bianca and her State Farm team are incredibly responsive and community-focused. With her upbeat, uplifting personality, Bianca goes beyond providing insurance—she pours into the community, supporting clients through both their best moments and toughest challenges. She’s the kind of person who makes you feel supported and hopeful every step of the way."
"Thank you so much, Keshia, for your kind words! We're thrilled to hear that you feel supported by our team. It’s our mission to not only provide personalized insurance solutions but also to uplift and contribute to the community we serve. Your recognition means the world to us, and we’re here for you every step of the way! - BB"
Chaya Showell
December 26, 2024
"This owner is very kind and friendly. She is very business oriented and efficient. It is a pleasure doing business with her."
"Thank you for your kind words, Chaya! We're so glad to hear that you had a positive experience with Team BB. Providing friendly, efficient, and business-oriented service is always our goal. It's a pleasure working with you as well, and we're here whenever you need assistance! - BB"
Anne Dicks
December 19, 2024
"Valerie was a pleasure to speak with over the phone. She was knowledgeable, helpful, and cordial."
"Thank you, Anne, for your kind words about Valery! We’re thrilled to hear that she provided you with knowledgeable, helpful, and cordial service over the phone. We appreciate your feedback and look forward to assisting you again in the future! - BB"
Uwaila Fatogun
December 2, 2024
"Nia baker is such an amazing person. She has a good customer service and very professional. The team BB Wakins are super. Nia save me a lot of money on my home insurance and auto. I’m so excited that I have Nia baker as my agent . I highly recommend her to everyone and I assure you all will be glad with her service."
"Thank you so much, Uwaila, for your kind words and glowing review! We're so happy to hear about your positive experience with Nia and the BB Watkins State Farm Agency team. Nia takes great pride in providing excellent customer service, and we're so glad she could help you save money on your home and auto insurance. Your recommendation means the world to us, and we're excited to continue serving you. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! - BB"
Tammy Klippel
November 7, 2024
"Amazing customer service from Valery Chavez! She went above and beyond to help me with an issue and virtually saved my life! BB Watkins you have a very special person working for your Agency, consider yourself very lucky. I would recommend your service to anyone. Thank you!!!!!"
"Thank you so much for your kind words, Ms. Tammy! We’re delighted to hear about the exceptional service you received from Valery. We’re proud to have her on our team, and we’ll be sure to pass along your compliments. Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out! - BB"