
State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shan
May 7, 2025
"I’ve had the pleasure of providing cleaning services for BB Watkins State Farm office, and I can confidently say they are an absolute joy to work with. The staff is professional, courteous, and always communicates clearly. It’s clear they care about maintaining a clean and welcoming environment for their clients and team. I truly appreciate their trust in my business and look forward to continuing our partnership! I HIGHLY recommend BB and her team!"
"Thank you so much for your kind words! We’re incredibly grateful for the care and professionalism you bring to our office. Your attention to detail helps us maintain the warm and welcoming space we strive for each day. It’s truly a pleasure working with you, and we’re proud to support your business just as you’ve supported ours. Looking forward to many more great years ahead! - BB "
Val Chavez
May 7, 2025
"BB’s team is fantastic and very helpful in answering questions of concern. I know I can count on them to guide me in the right direction."
"Hi Val, thank you so much for your thoughtful review! We’re thrilled that our team has been helpful and supportive when you’ve had questions. It means a lot to know you feel confident turning to us for guidance. Team BB is always here for you! - BB"
Scott Lippert
May 2, 2025
"There was a problem with my Aunt's account due to a clerical error from after-hours answering service people... it took about a month to fix, but they were very courteous and helpful, and the problem was resolved."
"Thank you for your patience and understanding, Scott. We’re truly sorry for the initial mix-up and appreciate you giving us the opportunity to make it right. We’re glad to hear our team remained courteous and helpful throughout the process, and we’re grateful for your feedback—it helps us continue to improve! - BB"
Carl Eddington
May 1, 2025
"She definitely looked out for me and the best options to fit my needs."
"Hi Carl, thank you for the awesome feedback! We’re so glad to hear you felt supported and that the options provided truly matched your needs. That kind of personalized care is what we strive for each day. We’re always here to help you protect what matters most! - BB"
JD Mosley
April 30, 2025
"I Highly recommend this agency for anyone looking for trustworthy, personalized, and AMAZING service!"
"Thank you so much JD for this AMAZING review and recommendation! We appreciate your constant support of this agency. Thank you again! -BB "
Shauntel Hall
April 29, 2025
"I’ve been a customer at this agency since early last year when I switched from Progressive and bundled my auto and home policies. From the very beginning, I’ve consistently been impressed by how friendly, responsive, and thoughtful the team is. In my interactions with Nia, I’ve noticed that she takes the time to answer questions, follow up promptly, and consistently delivers thoughtful, attentive service. One small but memorable gesture that stood out was receiving a birthday card from the office. It was a small but meaningful reminder that they genuinely value their customers as people."
"Thank you so much, Shauntel, for your kind words and for being a valued part of our BB Watkins State Farm family! We're so glad that Nia and the team have made a positive impression through their friendly and attentive service. Small gestures—like birthday cards—are one way we like to show how much we genuinely appreciate our customers. We’re grateful for your continued support and look forward to being here whenever you need us! - BB"
TaNeeka Davis
April 25, 2025
"This agency treats me like family. They are highly attentive, very responsive, and extremely helpful. Everyone in the office has helped me on one thing or another, and they all are great. I would definitely recommend them as a place for you to spend your hard earned money. I have both car insurance and life insurance products and I am extremely happy with the service they provide!"
"TaNeeka, thank you so much for your kind words! We’re honored to be considered like family and truly appreciate your trust in us for both your car and life insurance needs. Our team works hard to provide attentive, responsive, and reliable service, so it means the world to hear that reflected in your experience. We’re grateful for your recommendation and proud to have you as part of the Team BB family! - BB"
Patricia Collins
April 17, 2025
"My experience is the help I received in getting the best quote for my insurance needs. Nia was very professional and patient with me and wanted to ensure I was pleased with the quote results. I want to thank her for her time spent with me to make this happen."
"Patricia, I am thrilled to learn you received help in getting the best quote for your insurance needs. Nia is a great asset to our team and we appreciate you recognizing her professionalism and patience. Call us anytime. Here to help. -BB "
Uwaila Fatogun
April 1, 2025
"Bb Watkins State Farm insurance agent is the best as far as I’m concern. They are the cheapest and best insurance company so far. Bb Watkins is such an amazing and professional person. Bb Watkins save me a lot of money from my Auto and Homeowners insurance. I’m so excited that Bb Watkins is my insurance agent. I highly recommend Bb Watkins to everyone out there. I assure you all that you will be glad with her service and will never regret having Bb Watkins as your State Farm insurance agent."
"Uwaila, thank you so much for your kind words and recommendation! We’re thrilled to hear that our team has been able to provide you with great service and savings on your Auto and Homeowners insurance. It’s our goal to make sure you feel confident and supported in your coverage. We truly appreciate your support and are grateful to have you as part of the BB Watkins State Farm family! - BB"
Bryan Charles
April 1, 2025
"Excellent service as always!"
"Thank you, Bryan! We truly appreciate your continued support of Team BB. Providing excellent service is our goal, and we’re thrilled to know we’re meeting your expectations. If you ever need anything, we’re just a call away! - BB"
Raven Wagstaff
March 31, 2025
"Always amazing service …. I received a card when my dad passed and for my birthday I really appreciate their kind gestures, they make you truly feel valued….NIA customer service it top tier!!"
"Thank you, Raven, for your kind words! We truly appreciate you taking the time to share your experience. Our team strives to provide thoughtful and personalized service, and we’re glad to hear that our gestures made a meaningful impact. Nia will be delighted to know her customer service stood out to you! Please don’t hesitate to reach out if you ever need anything! - BB"
Todd Taylor
March 18, 2025
"Great experience and a pleasure working with a real person that can answer all of my questions. Bb earned my business."
"Todd, thank you for your kind words! It was a pleasure assisting you, and we’re thrilled to have earned your business. Please don’t hesitate to reach out anytime. – BB "
Edee Heard
March 11, 2025
"As a retired teacher, I really needed to cut my budget. Valerie helped me by reviewing my policy thoroughly and to get all the discounts for which I was eligible. Patient, kind and cheerful!"
"Edee, we love hearing that Valery was able to help you find the savings you deserve! She has a gift for making insurance simple and stress-free, and we’re so happy she could assist you. Thank you for your years of service as a teacher, and for allowing us to be part of your journey. We’re always here for you! - BB"
J Neal
March 11, 2025
"I had the pleasure of working with Bianca aka BB Watkins and her team for my auto and rental insurance needs, and I couldn’t be more grateful for the experience. From the start, she took the time to understand my situation and provided thoughtful recommendations that gave me peace of mind. What truly set her apart was the positive and supportive environment she creates — not just for her clients, but also for her team members. Her warmth, patience, and genuine care were evident in every interaction. She answered all my questions with clarity and kindness, making the entire process stress-free and even enjoyable. It’s clear that BB Watkins is deeply committed to helping others, and I highly recommend her to anyone seeking reliable insurance guidance from someone who truly puts people first."
"Thank you so much, J! Your thoughtful words truly mean the world to me and my team. It was an absolute pleasure assisting you with your auto and rental insurance, and I’m so grateful for the trust you placed in us. We genuinely believe that insurance isn’t just about policies—it’s about people, and making sure you feel supported and confident in your coverage. Your kind words about our team environment mean so much, as we strive to create a space where both our clients and team members feel valued and heard. Knowing that you had a stress-free and even enjoyable experience is exactly what we hope for with every interaction. We’re always here for you whenever you need us. Thank you again for your recommendation and for being a part of the BB Watkins State Farm Family! - BB "
Peter Hernandez
March 7, 2025
"BB has been amazing to work with. The care that she show for others is unmatched."
"Wow, Peter! Your kind words mean the world to us! We’re so glad you’ve had a great experience—thank you for being part of the BB Watkins State Farm family! - BB "
Brannon Smith
February 12, 2025
"Great friendly service with very competitive rates. They work well with military members like myself and they have great customer service. Thanks BB"
"Thank you, Brannon! We truly appreciate your kind words and your service. Team BB is committed to providing friendly and competitive service, and we’re glad to hear that you’ve had a great experience with us. If you ever need anything, we’re always here to help! - BB"
Robyn Higgs
February 8, 2025
"Great customer service!"
"Thank you, Robyn! We appreciate your kind words and are glad to hear you had a great experience. Providing excellent customer service is our top priority! Let us know if we can assist you with anything in the future. - BB"
Andrew Charles
January 29, 2025
"This State Farm office is full of great energy and you can tell the staff are completely dedicated to taking great care of their customers. BB and Nia are extremely helpful and friendly, but working with Valerie was the highlight of the experience as you can tell she genuinely enjoys supporting her customers - and her wealth of experience and knowledge gives a sense of ease knowing that you’re dealing with the best in the business!"
"Andrew, thank you for your kind words and for sharing your experience with our team! We truly appreciate your recognition of our team, especially Nia and Valery. Providing excellent service and support to our customers is our top priority, and we’re so glad to hear that you felt well taken care of. If there’s ever anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! - BB"
Kendrick Jones
January 28, 2025
"BB and her team are great! Keep doing what you're doing😊"
"Thank you, Kendrick! We truly appreciate your kind words and support. Team BB is dedicated to providing great service, and we're grateful to have business partners like you. If you ever need anything, don’t hesitate to reach out! - BB "
Stanley Doucette
January 26, 2025
"I had to transition through some difficult time over the last few years. However one of the best things during that rough period was the BB Watkins - State Farm Insurance Agent and Team. BB walked me through everything even through tears. BB and her team is extremely professional and thoughtful. BB and her team make sure I had everything I needed for insurance in all areas. I highly recommend BB and her agency. If you are looking for insurance in Atlanta Metro, please look her up. I promise you will not be disappointed. Make sure you share BB's contact with someone in the Atlanta Metro area if you don't live in the area. You will thank me later. Thank you BB!"
"Thank you, Stanley, for your heartfelt review! We are truly honored to have been a source of support. Team BB is dedicated to providing thoughtful, professional service, and we’re so glad to hear that you felt cared for every step of the way. Your recommendation means the world to us, and we appreciate you sharing your experience. We're always here for you! - BB"
DerickandJaMelle McNally
January 21, 2025
"I’ve had an excellent experience with the BB Watkins agency and would highly encourage anyone with insurance needs to use their services! From their personalized solutions, top tier professionalism, fast response times, to their warmth and kindness - you won’t find a better agency to entrust with the protection of your loved ones and valuables. It’s hard to find excellence coupled with compassion these days. The BB Watkins agency is a rare gem."
"Thank you for your thoughtful and generous review, JaMelle! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing personalized solutions, professionalism, and compassionate service is at the heart of what Team BB does, and we’re grateful for the opportunity to assist with your insurance needs. Your kind words mean so much to us, and we truly appreciate your trust and recommendation. If there’s ever anything we can do for you, we’re always here to help! - BB"
Keely Huffman
January 20, 2025
"BB Watkins is the best! I definitely recommend coming here for all your insurance needs."
"Thank you for your recommendation, Keely! We're thrilled to hear that you had a positive experience with BB Watkins State Farm Agency. If there's anything else we can do for you, please don’t hesitate to reach out! - BB"
Rogan B
January 20, 2025
"Awesome place, awesome people!"
"Thank you, Rogan! We appreciate your kind words and are so glad you had a great experience with Team BB. If you ever need anything, we're always here to help! - BB"
Annette Rainer
January 16, 2025
"I want to thank BB Watkins and all of her wonderful staff. No matter how many times or when I call with questions they always are patient and spend quality time answering my questions. The staff at BB Watkins go over and above providing quality service and I appreciate them. It is rare that a business does not mine answering questions and calls you back when needed. Thank you for all that your staff does. Annette Rainer"
"Thank you, Annette, for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing exceptional service, and it’s wonderful to hear that we’ve met your expectations. Team BB is always happy to assist you and ensure that all your questions are answered thoroughly. Your trust and support mean so much to us. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Thanks again! - BB"
Christine
January 16, 2025
"I left BB but I had to go back through the rain sleet and snow and there was the sunshine at BB"
"Christine, thank you for your kind words! We're so glad to welcome you back and to be your sunshine no matter the weather. If there's anything you need, we're always here to help! - BB"