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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole McIntosh (MacWork)

Nicole McIntosh (MacWork)

January 10, 2025

5  out of  5
rating by Nicole McIntosh (MacWork)
"I highly recommend Bianca  “BB” Watkins of BB Watkins Agency! BB and her team take the time to really listen and understand what you need—not just for today but also for the future. I’ve experienced how she goes above and beyond to make sure her recommendations are thoughtful, balanced, and tailored to what matters most. Her level of care and thoughtfulness is what sets her apart and makes her the go-to agency for so many. Whether it’s through her work or her connections, she embodies professionalism, kindness, and a genuine desire to help others succeed. If you’re looking for an insurance agent who goes above and beyond—and someone who truly has your best interests at heart—look no further."
We responded:
"Thank you, Nicole, for sharing such a thoughtful and kind review! We’re thrilled to hear about your positive experience with our team. At BB Watkins State Farm Agency, we strive to provide personalized solutions that meet both current and future needs, and it’s wonderful to know that our approach resonated with you. We’re grateful for the opportunity to serve you and help protect what matters most. If there’s ever anything more, we can do for you, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs! - BB"
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Monique McNeill

January 8, 2025

5  out of  5
rating by Monique McNeill
"Bianca Watkins is an exceptional State Farm agent who has completely transformed my insurance experience. Her responsiveness is outstanding - she always gets back to me within hours, and her expertise in explaining complex policies in simple terms is invaluable. What truly sets her apart is her genuine care for clients and attention to detail, helping me find discounts I didn't know existed while ensuring I have the right coverage for my needs. Her office staff is equally professional and friendly, making every interaction a pleasure. If you're looking for an insurance agent who combines expertise with personalized service, I can't recommend Bianca Watkins enough."
We responded:
"Thank you so much for your thoughtful and detailed review, Monique! We're thrilled to hear that our expertise, responsiveness, and personalized care have made such a positive impact on your insurance experience. Our team is dedicated to providing exceptional service, and it's wonderful to know that our office staff has exceeded your expectations. We truly value your trust in us and are always here to help with your coverage needs. Thank you for recommending us – BB"
Profile photo of Katia Jones

Katia Jones

January 8, 2025

5  out of  5
rating by Katia Jones
"BB Watkins is the best! She and her team are truly focused on customer service and realistic solutions. It can be hard to find the right insurance provider for a multi-generational family like mine. BB listened to our concerns and helped develop services that fit all my family members - the littles to the elders."
We responded:
"Thank you so much for your wonderful review, Katia! We’re thrilled to hear that you’ve had such a positive experience with our agency. Providing personalized and thoughtful solutions for families like yours is at the heart of what we do. It’s our goal to make sure every generation in your family feels secure and supported. We’re grateful for the opportunity to assist you and your loved ones, and we look forward to continuing to serve your insurance needs. Please don’t hesitate to reach out if there’s anything else we can do for you! - BB"
Profile photo of Kimberly Samuel

Kimberly Samuel

January 8, 2025

5  out of  5
rating by Kimberly Samuel
"BB Watkins and her team, specifically Nia, have been extremely knowledgeable and patient when helping me decide the best insurance options for my family. I appreciate that while seeking my business she and her team also educated me on how insurance can be an investment tool. BB Watkins provided excellent service as well as that personal touch often missing from interactions with insurance companies so I highly recommend her agency."
We responded:
"Thank you so much for your kind words and for sharing your experience, Kimberly! We’re thrilled to hear that Nia and the rest of our team could provide you with the knowledge and support you needed to make informed decisions for your family. Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. If there’s ever anything more we can do to assist, don’t hesitate to reach out. We look forward to continuing to meet your insurance needs! - BB"
Profile photo of Dennis Pierre

Dennis Pierre

January 8, 2025

5  out of  5
rating by Dennis Pierre
"My experience with the BB Watkins Agency is always a pleasant one. The Agent and Staff are always professional, polite, and attentive. The times I’ve stopped in the office I’ve felt welcomed and the energy is completely inviting. Thank you BB Watkins and staff for being a breath of fresh air! I am happy to support this business!!"
We responded:
"Thank you so much, Dennis, for your kind words and glowing review! We’re thrilled to hear that you’ve had such positive experiences with BB Watkins State Farm Agency. Our team takes great pride in providing professional, polite, and attentive service to everyone who walks through our doors. Your support means the world to us, and we’re grateful to have you as part of our community. If there’s ever anything you need, please don’t hesitate to reach out. Thank you for being such an important part of our journey! - BB"
Profile photo of Amanda Alexander

Amanda Alexander

January 2, 2025

5  out of  5
rating by Amanda Alexander
"Bianca’s great! She’ll review your unique situation to help you set up foundational insurance policies to ensure your family has coverage. This is VERY important in our communities since insurance coverage is often not prioritized. Do your research and connect with this office for options!"
We responded:
"Thank you, Amanda, for highlighting such an important message! Our team is passionate about helping families build a secure foundation through tailored insurance policies. It’s rewarding to hear that our efforts resonate with the community. We’re always here to answer questions and explore the best options for your unique needs! - BB"
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Keshia Vaughn

January 2, 2025

5  out of  5
rating by Keshia Vaughn
"Bianca and her State Farm team are incredibly responsive and community-focused. With her upbeat, uplifting personality, Bianca goes beyond providing insurance—she pours into the community, supporting clients through both their best moments and toughest challenges. She’s the kind of person who makes you feel supported and hopeful every step of the way."
We responded:
"Thank you so much, Keshia, for your kind words! We're thrilled to hear that you feel supported by our team. It’s our mission to not only provide personalized insurance solutions but also to uplift and contribute to the community we serve. Your recognition means the world to us, and we’re here for you every step of the way! - BB"
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Chaya Showell

December 26, 2024

5  out of  5
rating by Chaya Showell
"This owner is very kind and friendly. She is very business oriented and efficient. It is a pleasure doing business with her."
We responded:
"Thank you for your kind words, Chaya! We're so glad to hear that you had a positive experience with Team BB. Providing friendly, efficient, and business-oriented service is always our goal. It's a pleasure working with you as well, and we're here whenever you need assistance! - BB"
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Anne Dicks

December 19, 2024

5  out of  5
rating by Anne Dicks
"Valerie was a pleasure to speak with over the phone. She was knowledgeable, helpful, and cordial."
We responded:
"Thank you, Anne, for your kind words about Valery! We’re thrilled to hear that she provided you with knowledgeable, helpful, and cordial service over the phone. We appreciate your feedback and look forward to assisting you again in the future! - BB"
Profile photo of Uwaila Fatogun

Uwaila Fatogun

December 2, 2024

5  out of  5
rating by Uwaila Fatogun
"Nia baker is such an amazing person. She has a good customer service and very professional. The team BB Wakins are super. Nia save me a lot of money on my home insurance and auto. I’m so excited that I have Nia baker as my agent . I highly recommend her to everyone and I assure you all will be glad with her service."
We responded:
"Thank you so much, Uwaila, for your kind words and glowing review! We're so happy to hear about your positive experience with Nia and the BB Watkins State Farm Agency team. Nia takes great pride in providing excellent customer service, and we're so glad she could help you save money on your home and auto insurance. Your recommendation means the world to us, and we're excited to continue serving you. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! - BB"
Profile photo of Tammy Klippel

Tammy Klippel

November 7, 2024

5  out of  5
rating by Tammy Klippel
"Amazing customer service from Valery Chavez! She went above and beyond to help me with an issue and virtually saved my life! BB Watkins you have a very special person working for your Agency, consider yourself very lucky. I would recommend your service to anyone. Thank you!!!!!"
We responded:
"Thank you so much for your kind words, Ms. Tammy! We’re delighted to hear about the exceptional service you received from Valery. We’re proud to have her on our team, and we’ll be sure to pass along your compliments. Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out! - BB"
Profile photo of Josiah Vega

Josiah Vega

November 5, 2024

5  out of  5
rating by Josiah Vega
"BB is awesome! Love working with her and her team; they make Lawrenceville better through the work they do."
We responded:
"Thank you, Josiah! We're thrilled to hear about your positive experience with our team. Your kind words mean a lot, and we're grateful for the opportunity to make a difference in Lawrenceville. Thanks for your 5 STAR review! - BB "
Profile photo of Marsh Professional Services

Marsh Professional Services

November 1, 2024

5  out of  5
rating by Marsh Professional Services
"I had the distinct pleasure of working with Nia Baker, an exceptional State Farm agent who goes above and beyond for her clients. Nia's professionalism, expertise, and genuine commitment to customer satisfaction are unparalleled. She not only helped me navigate the complexities of my insurance needs but did so with patience, clarity, and an impressive command of her field. Her guidance transformed what could have been a daunting experience into a seamless and enlightening journey. If you’re looking for an agent who truly embodies integrity and knowledge, look no further than Nia Baker. Highly recommended!"
We responded:
"Thank you so much for your kind words, Mr. Marsh! We're thrilled to hear that Nia provided such an outstanding experience and was able to guide you through your insurance needs with clarity and care. At our office, we’re dedicated to making every interaction as seamless and informative as possible, and it’s wonderful to know that Nia exemplified these values. We truly appreciate your recommendation and look forward to being here for you whenever you need us! - BB"
Profile photo of Sadik Gaskin

Sadik Gaskin

November 1, 2024

5  out of  5
rating by Sadik Gaskin
"I have no complaints about BB Watkins and the team! Valery consistently goes above and beyond to assist with all my needs. The level of customer service is outstanding. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Sadik! We're thrilled to hear that you had such a positive experience with Valery and our team. Providing outstanding customer service is our top priority, and it’s great to know we’ve met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! - BB"
Profile photo of India Heard

India Heard

October 24, 2024

5  out of  5
rating by India Heard
"Edited to add that Nia was EXTREMELY helpful in helping us secure new life insurance polices! Awesome and enthusiastic team at this agency!! They were ready and willing to listen to my exact needs and provide options for coverage that fit my wallet! 100% recommend!!"
We responded:
"India, THANK YOU. This review makes us smile and we are so happy that you found Nia's service extremely helpful! We appreciate your business and look forward to working with you for years to come. Thank you again!"
Profile photo of Nakaya Manning

Nakaya Manning

October 21, 2024

5  out of  5
rating by Nakaya Manning
"The agents at BB Watkins know me by face and by name. That’s important and refreshing and one reason I love this team. Service is always fast, thorough, and friendly. Thank you for always welcoming me and helping me take care of business."
We responded:
"Kaya, wow! It's no secret that Team BB enjoys your visits to the agency. We are thrilled that you find our service fast, thorough and friendly. Thank you for trusting our team and agency. We appreciate your kind words and 5 STAR review! "
Profile photo of Rob Allen

Rob Allen

October 16, 2024

5  out of  5
rating by Rob Allen
"Nia is a Diamond in the insurance world! So glad to have her as my agent! She has saved me so much money on homeowners, auto, and commercial auto! Always just a phone call away for any question or consultation! Can't brag on her enough! Just give Nia a call... You'll be glad you did!!!"
We responded:
"Thank you so much, Rob, for your fantastic review! We’re delighted to hear how much Nia has been able to help you with your insurance needs. We agree—she’s truly a gem! Your recommendation means the world to us. If you ever need anything or have any questions, Nia and our team are always just a phone call away. Thanks again for sharing your experience! - BB"
Profile photo of Maya Watkins

Maya Watkins

October 11, 2024

5  out of  5
rating by Maya Watkins
"The team was so knowledgeable. BB Watkins Agency is excellent. #bbhasmybiz"
We responded:
"Miss Maya, THANK YOU for thinking of us and providing this 5 STAR review. Team BB loves your visits. We hope to see you again soon! "
Profile photo of Trey Watkins

Trey Watkins

October 11, 2024

5  out of  5
rating by Trey Watkins
"The team at BB Watkins Agency has been a big help to me as a teenage driver. They helped me with the insurance process and getting the most affordable price. Highly recommend!"
We responded:
"Thank you, Trey for this 5 STAR review! We are thrilled to be able to assist you with your first insurance policy. Always here to help. - BB "
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suraiyah

October 3, 2024

5  out of  5
rating by suraiyah
"talked to Jax Maldonado, Sales Lead she was very patient and kind and worked to give me the lowest rates possible. I couldn't be more grateful!"
We responded:
"Thank you, Suraiyah! I’m thrilled you had a pleasant experience working with Jax. If you have any questions, please let us know. - BB"
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debbie smith

September 20, 2024

5  out of  5
rating by debbie smith
"I haven’t spoken to a kinder , more helpful person than Jax at this State Farm location. I had been shopping for car insurance for my 18 year old granddaughter and was very discouraged by the exorbitant prices I was finding. Jax found every available discount and got my granddaughter a reasonable premium that she is able to afford. I was so thankful that I cried! We stopped by to meet Jax in person because I wanted to introduce my granddaughter and show her who to go to if she needed help with her auto insurance. I don’t know what the future holds but right now, we are very satisfied with the service and the savings we found at BB Watkins State Farm office. Thank you again Jax!"
We responded:
"Wow, thank you, Debbie! I'm honored you took the time to recognize Jax and our agency with a 5 STAR review. And we were equally happy to meet both you and your granddaughter in person. Please feel free to stop in anytime. If you need further assistance with anything, don't hesitate to let us know! - BB "
Profile photo of Antonia Belk

Antonia Belk

September 11, 2024

5  out of  5
rating by Antonia Belk
"I love this State Farm agency. If I have any questions I can call them. They answer with a pleasant voice, they are so caring, and the customer service alone is a 10/10. Nia and Valerie are amazing. I just spoke with BB the owner, she is also really really nice! My Mercedes they insuring me for half the price before I came with them. I suggest this insurance company 100 percent, and I’m very hard to please, but I’m pleased with them. Thank you BB Watkins Statefarm!"
We responded:
"Antonia, we truly appreciate your business and trust in us. And we certainly don't take this review for granted. THANK YOU for taking the time to leave such positive feedback and highlighting the efforts of Valery and Nia on our team. Always here to help. - BB "
Profile photo of Adeola Adedokun

Adeola Adedokun

September 10, 2024

5  out of  5
rating by Adeola Adedokun
"This agency is exceptional, they just helped me with my home insurance. Thank you Jax"
We responded:
"Adeola, THANK YOU for taking the time to leave such a glowing review for Jax and our agency. We appreciate your trust in our team. Always here to help. - BB "
Profile photo of Dennilson Gutierrez

Dennilson Gutierrez

September 6, 2024

5  out of  5
rating by Dennilson Gutierrez
"I had a great experience at BB Watkins’s office. A shoutout to Jacky for helping me out through the whole process!"
We responded:
"Thank you so much for your 5-star review, Dennilson! We're thrilled to hear that Jax provided you with a great experience. We appreciate your trust in Team BB and look forward to continuing to serve you! - BB"
Profile photo of Mia Kirchner

Mia Kirchner

August 30, 2024

5  out of  5
rating by Mia Kirchner
"Val is an absolute delight! I love how helpful she is, and always in the sweetest mood. I trust her service and knowledge of State Farm! I won't go anywhere else."
We responded:
"Thank you so much, Mia, for your kind words! We're thrilled to hear that Val has made such a positive impact with her helpfulness and sweet demeanor. We truly appreciate your trust in our service and are grateful to have you as part of the BB Watkins State Farm family. We're always here for you! - BB"