State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy Klippel
November 7, 2024
5
out of
5
rating by Tammy Klippel
"Amazing customer service from Valery Chavez! She went above and beyond to help me with an issue and virtually saved my life! BB Watkins you have a very special person working for your Agency, consider yourself very lucky. I would recommend your service to anyone. Thank you!!!!!"
We responded:
"Thank you so much for your kind words, Ms. Tammy! We’re delighted to hear about the exceptional service you received from Valery. We’re proud to have her on our team, and we’ll be sure to pass along your compliments. Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out! - BB"
Josiah Vega
November 5, 2024
5
out of
5
rating by Josiah Vega
"BB is awesome! Love working with her and her team; they make Lawrenceville better through the work they do."
We responded:
"Thank you, Josiah! We're thrilled to hear about your positive experience with our team. Your kind words mean a lot, and we're grateful for the opportunity to make a difference in Lawrenceville. Thanks for your 5 STAR review! - BB "
Marsh Professional Services
November 1, 2024
5
out of
5
rating by Marsh Professional Services
"I had the distinct pleasure of working with Nia Baker, an exceptional State Farm agent who goes above and beyond for her clients. Nia's professionalism, expertise, and genuine commitment to customer satisfaction are unparalleled. She not only helped me navigate the complexities of my insurance needs but did so with patience, clarity, and an impressive command of her field. Her guidance transformed what could have been a daunting experience into a seamless and enlightening journey. If you’re looking for an agent who truly embodies integrity and knowledge, look no further than Nia Baker. Highly recommended!"
We responded:
"Thank you so much for your kind words, Mr. Marsh! We're thrilled to hear that Nia provided such an outstanding experience and was able to guide you through your insurance needs with clarity and care. At our office, we’re dedicated to making every interaction as seamless and informative as possible, and it’s wonderful to know that Nia exemplified these values. We truly appreciate your recommendation and look forward to being here for you whenever you need us! - BB"
Sadik Gaskin
November 1, 2024
5
out of
5
rating by Sadik Gaskin
"I have no complaints about BB Watkins and the team! Valery consistently goes above and beyond to assist with all my needs. The level of customer service is outstanding. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Sadik! We're thrilled to hear that you had such a positive experience with Valery and our team. Providing outstanding customer service is our top priority, and it’s great to know we’ve met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! - BB"
India Heard
October 24, 2024
5
out of
5
rating by India Heard
"Edited to add that Nia was EXTREMELY helpful in helping us secure new life insurance polices! Awesome and enthusiastic team at this agency!! They were ready and willing to listen to my exact needs and provide options for coverage that fit my wallet! 100% recommend!!"
We responded:
"India, THANK YOU. This review makes us smile and we are so happy that you found Nia's service extremely helpful! We appreciate your business and look forward to working with you for years to come. Thank you again!"
Nakaya Manning
October 21, 2024
5
out of
5
rating by Nakaya Manning
"The agents at BB Watkins know me by face and by name. That’s important and refreshing and one reason I love this team. Service is always fast, thorough, and friendly. Thank you for always welcoming me and helping me take care of business."
We responded:
"Kaya, wow! It's no secret that Team BB enjoys your visits to the agency. We are thrilled that you find our service fast, thorough and friendly. Thank you for trusting our team and agency. We appreciate your kind words and 5 STAR review! "
Rob Allen
October 16, 2024
5
out of
5
rating by Rob Allen
"Nia is a Diamond in the insurance world! So glad to have her as my agent! She has saved me so much money on homeowners, auto, and commercial auto! Always just a phone call away for any question or consultation! Can't brag on her enough! Just give Nia a call... You'll be glad you did!!!"
We responded:
"Thank you so much, Rob, for your fantastic review! We’re delighted to hear how much Nia has been able to help you with your insurance needs. We agree—she’s truly a gem! Your recommendation means the world to us. If you ever need anything or have any questions, Nia and our team are always just a phone call away. Thanks again for sharing your experience! - BB"
Maya Watkins
October 11, 2024
5
out of
5
rating by Maya Watkins
"The team was so knowledgeable. BB Watkins Agency is excellent. #bbhasmybiz"
We responded:
"Miss Maya, THANK YOU for thinking of us and providing this 5 STAR review. Team BB loves your visits. We hope to see you again soon! "
Trey Watkins
October 11, 2024
5
out of
5
rating by Trey Watkins
"The team at BB Watkins Agency has been a big help to me as a teenage driver. They helped me with the insurance process and getting the most affordable price. Highly recommend!"
We responded:
"Thank you, Trey for this 5 STAR review! We are thrilled to be able to assist you with your first insurance policy. Always here to help. - BB "
suraiyah
October 3, 2024
5
out of
5
rating by suraiyah
"talked to Jax Maldonado, Sales Lead she was very patient and kind and worked to give me the lowest rates possible. I couldn't be more grateful!"
We responded:
"Thank you, Suraiyah! I’m thrilled you had a pleasant experience working with Jax. If you have any questions, please let us know. - BB"
debbie smith
September 20, 2024
5
out of
5
rating by debbie smith
"I haven’t spoken to a kinder , more helpful person than Jax at this State Farm location. I had been shopping for car insurance for my 18 year old granddaughter and was very discouraged by the exorbitant prices I was finding. Jax found every available discount and got my granddaughter a reasonable premium that she is able to afford. I was so thankful that I cried! We stopped by to meet Jax in person because I wanted to introduce my granddaughter and show her who to go to if she needed help with her auto insurance. I don’t know what the future holds but right now, we are very satisfied with the service and the savings we found at BB Watkins State Farm office. Thank you again Jax!"
We responded:
"Wow, thank you, Debbie! I'm honored you took the time to recognize Jax and our agency with a 5 STAR review. And we were equally happy to meet both you and your granddaughter in person. Please feel free to stop in anytime. If you need further assistance with anything, don't hesitate to let us know! - BB "
Antonia Belk
September 11, 2024
5
out of
5
rating by Antonia Belk
"I love this State Farm agency. If I have any questions I can call them. They answer with a pleasant voice, they are so caring, and the customer service alone is a 10/10. Nia and Valerie are amazing. I just spoke with BB the owner, she is also really really nice! My Mercedes they insuring me for half the price before I came with them. I suggest this insurance company 100 percent, and I’m very hard to please, but I’m pleased with them. Thank you BB Watkins Statefarm!"
We responded:
"Antonia, we truly appreciate your business and trust in us. And we certainly don't take this review for granted. THANK YOU for taking the time to leave such positive feedback and highlighting the efforts of Valery and Nia on our team. Always here to help. - BB "
Adeola Adedokun
September 10, 2024
5
out of
5
rating by Adeola Adedokun
"This agency is exceptional, they just helped me with my home insurance. Thank you Jax"
We responded:
"Adeola, THANK YOU for taking the time to leave such a glowing review for Jax and our agency. We appreciate your trust in our team. Always here to help. - BB "
Dennilson Gutierrez
September 6, 2024
5
out of
5
rating by Dennilson Gutierrez
"I had a great experience at BB Watkins’s office. A shoutout to Jacky for helping me out through the whole process!"
We responded:
"Thank you so much for your 5-star review, Dennilson! We're thrilled to hear that Jax provided you with a great experience. We appreciate your trust in Team BB and look forward to continuing to serve you! - BB"
Mia Kirchner
August 30, 2024
5
out of
5
rating by Mia Kirchner
"Val is an absolute delight! I love how helpful she is, and always in the sweetest mood. I trust her service and knowledge of State Farm! I won't go anywhere else."
We responded:
"Thank you so much, Mia, for your kind words! We're thrilled to hear that Val has made such a positive impact with her helpfulness and sweet demeanor. We truly appreciate your trust in our service and are grateful to have you as part of the BB Watkins State Farm family. We're always here for you! - BB"
Thomas Frame
August 22, 2024
5
out of
5
rating by Thomas Frame
"BB and her team have help my lower the cost of my auto insurance and helped with a title bond"
We responded:
"Thomas , THANK YOU so very much for the 5 STAR Google review and for being our favorite neighbor! Stop by anytime. We're here to help! - BB "
Visal Yun
August 16, 2024
5
out of
5
rating by Visal Yun
"Overall an easy 5 stars. ⭐️ Jax did a great job with answering all the questions and gave all the info I needed."
We responded:
"Thank you so much for your 5-star review, Visal! We're thrilled to hear that Jax provided you with the information you needed and answered all your questions. We appreciate your trust in Team BB and look forward to continuing to serve you! - BB"
Dan Palumbo
August 8, 2024
5
out of
5
rating by Dan Palumbo
"Fast and extremely competent."
We responded:
"Thank you, Dan, for taking the time to leave our agency a 5 STAR review. We want to hear about our customer's experience so we can keep serving you better. Thanks again. We're here to help! - BB "
Nekisa Jones
July 25, 2024
5
out of
5
rating by Nekisa Jones
"Great experience getting a quote. Jax was amazing and very helpful!!"
We responded:
"Thank you, Nekisa, for taking the time to leave our agency a 5 STAR review. It is so good to hear how Jax was able to assist you find the best fit for your insurance needs. We're here to help! - BB "
Nick Perrotta
July 19, 2024
5
out of
5
rating by Nick Perrotta
"Nia and the rest of the team made it so easy to save money and adjust my insurance policies. Been a customer for 15 years!"
We responded:
"Thank you, Nick, for your kind words! I’m thrilled to hear Nia and the rest of the team have made your experience so seamless. Your 15 years of loyalty means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - BB"
Dr. Felix Hernandez
July 18, 2024
5
out of
5
rating by Dr. Felix Hernandez
"I had an outstanding experience with the BB Watkins - State Farm Insurance Agency! From the moment I walked into the office, I was greeted with a warm and friendly atmosphere. BB Watkins and her team are incredibly professional, knowledgeable, and genuinely care about their clients. They took the time to understand my specific insurance needs and provided tailored recommendations that fit my budget perfectly."
We responded:
"Thank you, Felix, for such a glowing review. We truly appreciate your business and trust in this agency. - BB "
Gael Becerra
July 3, 2024
5
out of
5
rating by Gael Becerra
"Awesome team! Have treated me great and always review my policies."
We responded:
"Thank you, Gael for your 5 STAR Review of BB Watkins State Farm Agency! We appreciate your business and trust in us. - BB "
William Aguilar
June 11, 2024
5
out of
5
rating by William Aguilar
"Extremely helpful would recommend 100%"
We responded:
"Wow, Willliam, thank you for such kind words. My team and I appreciate your support and high recommendation. Thanks again! - BB "
Samuel Richmond
June 6, 2024
5
out of
5
rating by Samuel Richmond
"Spoke with Nia at the BB Watkins State Farm Agency regarding a commercial insurance policy. Nia very attentive and quick to get back to us with the information needed to make an informed decision."
We responded:
"Samuel, THANK YOU for taking the time to leave such positive feedback and a 5 STAR review. I am delighted to know that Nia provided the service and information needed for you to make the best decision for your business. Thanks again! - BB "
Mark Russell
June 6, 2024
4
out of
5
rating by Mark Russell
"I was with State Farm an e 1983 with my cars and house since 1991. My parents before me the same always State Farm. State Farm has always been very courteous, fast and helpful with any claim we ever had. I appreciate the years of service but with the current raise in prices in which I certainly understand the cost of business on your end but I had to make a financial decision based on the cost in which was double compared to the carrier I selected. Thank you again for the 40 years of covering my family and I."
We responded:
"Thank you, Mark, for your loyalty to State Farm over the years. I’m glad to hear of the positive experience you've had with State Farm. I understand your decision to do what is best for you and your family. If you ever need assistance, don't hesitate to reach out. Your business and support for over 40 years is something we do not take lightly. It has been our pleasure taking care of your family's insurance needs. Thank you again. - BB"