Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of AIJ Power Services

AIJ Power Services

June 25, 2026

5  out of  5
rating by AIJ Power Services
"I had a great experience working with Chasity. What I liked most was that she genuinely seemed to care about helping me find the right coverage, not just making a sale. Whenever I had questions, she was quick to respond and always explained things in a way that made sense."
We responded:
"Hello and THANK YOU for sharing your experience with us. We are thrilled to learn that the process didn't feel transactional. Thanks again for recognizing Chasity's commitment to exceptional customer service. - BB "
Profile photo of David Mckenzie

David Mckenzie

June 25, 2026

5  out of  5
rating by David Mckenzie
"I had a wonderful experience working with Mariatou on my insurance needs. She was friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed. She explained my coverage options clearly and helped me find what made the most sense for my situation. The entire process was smooth and professional from beginning to end. I truly appreciate the excellent customer service and would highly recommend her to anyone looking for insurance."
We responded:
"David, THANK YOU so very much for this 5-STAR review of your experience working with Mariatou. We are so appreciative of your positive feedback and look forward to working with you and your beautiful family again. -BB"
Profile photo of Yatou

Yatou

June 24, 2026

5  out of  5
rating by Yatou
"David was wonderful to work with. I never felt pressured or rushed into making a decision. He took the time to understand what I was looking for and helped me find coverage that fit my needs. It was clear that he cared more about helping me make the right choice than making a sale. His professionalism, patience, and genuine concern for his clients really stood out. Highly recommend!"
We responded:
"Yatou, THANK YOU so much for your 5-STAR review. We are thrilled that you had such a seamless experience with David, our Account Representative. Thanks again for recognizing his professionalism, patience and genuine concern for his clients. Here to help. - BB"
Profile photo of Valeria Ruiz Benitez

Valeria Ruiz Benitez

June 24, 2026

5  out of  5
rating by Valeria Ruiz Benitez
"Chasity was incredibly helpful throughout the entire process, and Theresa was wonderful as well. Theresa started by introducing me to life insurance and briefly explaining my options before connecting me with Chasity, who took the time to walk me through everything in detail. She made sure I understood exactly how the coverage worked and answered all of my questions, making the entire process simple and stress-free. I highly recommend BB Watkins State Farm! The team is reliable, professional, and truly committed to helping their customers find the best solutions for their needs!"
We responded:
"Valeria, THANK YOU so much for taking the time to leave such a glowing review. Chasity and Theresa are both so integral to the success of our agency, and we are thrilled to learn you feel the same. Thanks again. -BB "
Profile photo of Archie Thomas

Archie Thomas

June 24, 2026

5  out of  5
rating by Archie Thomas
"I would like to take this time out to thank the team for their professionalism, patience and the ability to go above and beyond to make sure that I received the information the knowledge the understanding. to make the right decision.
I never would have made it without you."
We responded:
"Mr. Archie, THANK YOU so much for leaving such positive feedback. We are so appreciative of your business and trust in our agency. Looking forward to your next visit! Thanks again. - BB "
Profile photo of Chasity Gresham

Chasity Gresham

June 23, 2026

5  out of  5
rating by Chasity Gresham
"Theresa is absolutely amazing! ⭐⭐⭐⭐⭐ As a Customer Service Manager, she consistently goes above and beyond to ensure customers are taken care of. Her communication is clear, timely, and professional, and she truly listens to understand what you need. The way she handles concerns with patience and care made a huge difference for me. Highly recommend her and her team!"
We responded:
"Chasity, THANK YOU so much for such a glowing review of our Customer Service Manager, Theresa. We are absolutely thrilled to hear about your experience and truly appreciate the recommendation of our agency! Thanks again. - BB"
Profile photo of Theresa Matthews

Theresa Matthews

June 23, 2026

5  out of  5
rating by Theresa Matthews
"My interaction was with Ms. Chasity Gresham. She is very knowledgeable and helpful. Answers are clear and precise. I enjoy every interaction. Thank you"
We responded:
"Theresa, THANK YOU for your 5-STAR review and for sharing your experience with Chasity, our Team Lead. It means a lot to all of us when we hear such positive feedback. Thanks again. - BB "
Profile photo of Laquavia Carter

Laquavia Carter

June 20, 2026

5  out of  5
rating by Laquavia Carter
"Chasity was such a big help getting me quotes for all of my vehicles. She was knowledgeable and very helpful throughout the whole process. Thank you."
We responded:
"Laquavia, THANK YOU so much for your 5 STAR review of BB Watkins Agency. We love a personalized shout-out and truly appreciate you recognizing Chasity for her knowledge and help. Thanks again. - BB "
Profile photo of VENUS BROWN

VENUS BROWN

June 17, 2026

5  out of  5
rating by VENUS BROWN
"Spoke with Teresa who provided me with exceptional customer service! Looking forward to working with her again in the very near future!"
We responded:
"Venus, THANK YOU so very much for sharing your experience with Theresa. We are over the moon to get your 5 -STAR review and we look forward to assisting you again. - BB "
Profile photo of Tanisha Robinson-McKenzie

Tanisha Robinson-McKenzie

June 8, 2026

5  out of  5
rating by Tanisha Robinson-McKenzie
"David recently helped me with quotes for both my home and auto insurance. Although I ultimately chose another option, I was very impressed with the level of service I received. He took the time to explain the coverages in detail, answered every question I had, and made sure I understood my options without any pressure. His knowledge and professionalism made the process easy to navigate. I would definitely recommend reaching out to him if you’re looking for someone who genuinely cares about helping people understand their insurance needs."
We responded:
"Tanisha, WOW! Thank you so very much for sharing such positive feedback about your experience with David. We were thrilled to learn that his knowledge and professionalism made the process easy to navigate. We certainly will reach out again to earn your business in the future. Thanks again! - BB "
Profile photo of The Atlanta Guy

The Atlanta Guy

June 8, 2026

5  out of  5
rating by The Atlanta Guy
"I cannot recommend Chasity Gresham enough! She is incredibly knowledgeable, professional, and genuinely cares about her clients. She took the time to explain all of my insurance options, answered every question with patience, and helped me find coverage that fit my needs and budget. Her responsiveness and attention to detail made the entire process stress-free. If you’re looking for an insurance agent who truly puts her clients first, Chasity at BB Watkins State Farm is the person to call. Outstanding service from start to finish!"
We responded:
"Hello, and THANK YOU! Reviews like this one make our day here at BB Watkins State Farm. Chasity provided outstanding service from start to finish and we love to hear it! We are so grateful for this feedback and truly appreciate your kind words and recommendation! Thanks again. - BB "
Profile photo of Hannah Grace

Hannah Grace

June 8, 2026

5  out of  5
rating by Hannah Grace
"I had a great experience working with Mariatou. She was friendly, patient, and made the insurance process much easier than I expected. She took the time to walk me through my options and helped me find coverage that fit my needs and budget. I definitely recommend her to anyone looking for insurance and excellent customer service <3"
We responded:
"Hannah, THANK YOU for sharing your experience and for the 5-STAR review! It was a pleasure meeting you and I am so thankful for your trust in this agency and recommendation for insurance and customer service. We are thrilled to have Mariatou on the team and so appreciative for your shout-out. Thanks again. -BB "
Profile photo of Sandra Nelson

Sandra Nelson

June 6, 2026

5  out of  5
rating by Sandra Nelson
"I had a really great experience with Chasity. She provided me a quote and walked me through the process getting a State Farm policy auto policy. I am looking forward to a great relationship with BB Watkins State Farm agency."
We responded:
"Sandra, THANK YOU for sharing this amazing feedback. We were thrilled to learn about your great experience with our Team Lead, Chasity. We are also looking forward to a continued relationship. Thanks again for your trust in this agency. - BB "
Profile photo of Neville Whitehead

Neville Whitehead

June 4, 2026

5  out of  5
rating by Neville Whitehead
"Chasity was very patient and detailed in response to my many enquiries. She answered all my questions in a knowledgeable manner and was not in a hurry to dismiss me."
We responded:
"Neville - THANK YOU so very much for sharing your experience with us. We are thrilled to hear that Chasity was both patient and knowledgeable in your interactions with her. We truly appreciate your 5-STAR Review and feedback. Thanks again. -BB "
Profile photo of Rose Mullins

Rose Mullins

June 4, 2026

5  out of  5
rating by Rose Mullins
"I have been with State Farm for over 30+ years and was frustrated and ready to leave and go with another insurance agency. Today I changed my mind about leaving State Farm, after spending 30 minutes on the phone with Ms BB Watkins.

She restored my faith in decency, respect, and pure gold customer service. She is the most pleasant individual I have ever dealt with and she cares.

I am excited to have a new agent! I am excited she is BB!"
We responded:
"Rose, I cannot THANK YOU enough for your kind words. I truly appreciate you taking the time to share your experience with our agency. I am beyond thankful for your business and trust. We do not take 30+ years for granted. Thanks again. - BB "
Profile photo of Li Shuaihang

Li Shuaihang

June 3, 2026

5  out of  5
rating by Li Shuaihang
"Thoughtful honest lovely. The team really considers your best interest!"
We responded:
"THANK YOU so very much for your kind words and the 5 STAR Review. We truly appreciate your business and trust in this agency. Thanks again. -BB "
Profile photo of Hollar Here Renovations

Hollar Here Renovations

May 26, 2026

5  out of  5
rating by Hollar Here Renovations
"Looking for insurance with a new 16 year old child was seeming like it was going to be expensive and we talked to way too many insurance companies. Chasity was a pleasure to talk to and she found us a great price for home and auto we felt comfortable with. Highly recommend Chasity and BB Watkins State Farm! Thank you!"
We responded:
"Hello, and THANK YOU! I was absolutely thrilled to receive this 5 STAR review and recommendation. I appreciate your trust in this agency and sharing your experience with Chasity. Thank you again! - BB "
Profile photo of Isatou Senesie

Isatou Senesie

May 20, 2026

5  out of  5
rating by Isatou Senesie
"I had such a great experience working with Mariatou at BB Watkins State Farm! She was patient, professional, and made the whole process of getting my auto and home insurance smooth and stress-free. She answered all my questions, explained everything clearly, and helped me find coverage that fit my needs. Highly recommend reaching out to her if you’re looking for someone who genuinely cares and provides excellent customer service! 😊"
We responded:
"Isatou, THANK YOU for such positive feedback about your experience working with Mariatou. We are thrilled to know that your whole process was smooth and stress-free. Your 5 STAR recommendation of our agency is truly appreciated. Thanks again! - BB "
Profile photo of Tom Cleary

Tom Cleary

May 8, 2026

5  out of  5
rating by Tom Cleary
"Amazing service and price! I had the pleasure of working with Mariatou and she was able to save me so much money switching from another insurance company! She not only saved me a ton, but she treated me with remarkable customer service and truly made me feel like a good neighbor."
We responded:
"Tom, THANK YOU so very much for taking the time to leave our agency a 5 STAR review. We were thrilled to hear about your remarkable experience with Mariatou. Thank you for your trust in us and the service we provide. We truly appreciate you making the switch! -BB "
Profile photo of Sky

Sky

May 7, 2026

5  out of  5
rating by Sky
"I had an amazing experience with Chasity at State Farm! She provided outstanding customer service and made the entire process smooth and stress-free. She was professional, knowledgeable, patient, and took the time to explain everything clearly while making sure I got the best help possible. Her positive attitude and willingness to go above and beyond truly stood out. It’s refreshing to work with someone who genuinely cares about their customers. Thank you, Chasity, for all your help and excellent service!"
We responded:
"Sky, THANK YOU for such a glowing review of Chasity and our agency. Feedback like this always lets us know that we are on the right track. Our customers are our priority, and we are thrilled to hear about your experience. Thanks again. - BB "
Profile photo of Noah Goodman

Noah Goodman

May 5, 2026

5  out of  5
rating by Noah Goodman
"Anthony at BB Watkins State Farm is super helpful and easy to work with. He explains everything clearly and always makes the process smooth. Great service!"
We responded:
"Noah, THANK YOU so much for taking the time to leave our agency a 5 STAR review. We appreciate the positive feedback of your experience with Anthony. Thanks again! - BB "
Profile photo of Tremiecia Gresham

Tremiecia Gresham

May 4, 2026

5  out of  5
rating by Tremiecia Gresham
"I had a wonderful experience with Chasity Gresham. I called for a home policy quote. She was very professional and knowledgeable."
We responded:
"Tremiecia, THANK YOU so much for such a wonderful review of your experience with Chasity. We appreciate your business and feedback. Thanks again. - BB "
Profile photo of chantel ponquinette

chantel ponquinette

April 30, 2026

5  out of  5
rating by chantel ponquinette
"Superior customer service!!! Fast, friendly, reliable!!!! I trust BB Watkins with all my family’s insurance needs."
We responded:
"Chantel, THANK YOU for such amazing feedback. We are thrilled to learn our team provided customer service that is fast, friendly and reliable! Thank you again for your trust in us. It is our pleasure to serve you and your family. -BB"
Profile photo of Helen Berry

Helen Berry

April 23, 2026

5  out of  5
rating by Helen Berry
"Tim Hennington was very helpful to me!"
We responded:
"Helen, THANK YOU so much for taking the time to leave our agency a 5 STAR review. We appreciate your positive feedback for the service you received from Tim. Thanks again. - BB "
Profile photo of Naveed Tharwani

Naveed Tharwani

April 22, 2026

5  out of  5
rating by Naveed Tharwani
"The team at BB Watkins has been great to work with, they are fast and get it done!"
We responded:
"Naveed, THANK YOU. We consider it an honor to have you as a customer and truly appreciate your positive feedback. Thanks again for the 5 STAR review. -BB "