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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Domonique Wilson

November 26, 2023

5  out of  5 rating by Domonique Wilson
"I was assisted by Jax (or maybe Jacx) & she was amazing! She did everything in her power to get me the best premium rate & even went the extra mile to set up a payment date that worked for me bc of a personal situation. She was extremely professional & I would %100 recommend this specific agency!"
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Pamela Rivera

November 21, 2023

5  out of  5 rating by Pamela Rivera
"It's nice working with a company that addresses you by name and actually answers the phone. Excellent Customer Service."
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Kambrietta Payne

October 10, 2023

5  out of  5 rating by Kambrietta Payne
"There aren't enough words to describe the experience that I had working with Nia at BB Watkin's State Farm Agency. From the attention to detail, high level of personalized customer service, inviting space and knowledge possessed to answer all questions made it very easy to switch my car/home insurance from another leading company with whom I had been with for over 20 years. Not only were they able get me THE BEST rates I have ever had, they were also able to offer home insurance as well as an additional life insurance policy. If you are just a bit curious about what BB and her team can do for you I HIGHLY recommend that you give them a call. They will gladly meet all of your needs and then some. I am telling everyone that I know that BB Watkins is the way to go...."
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Jevaris Johnson

September 29, 2023

5  out of  5 rating by Jevaris Johnson
"I am a huge supporter of great businesses that places service atop their Pillars of success. BB Watkins and her State Farm team are amazing! If you have a need for personal or business insurance or simply need a true understanding what you are paying for insurance wise, contact this team! I can't express enough how awesome they are!"
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Toni Head

September 28, 2023

5  out of  5 rating by Toni Head
"Awesome - Spirit with great customer service!!"
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Timothy Olivar

September 21, 2023

5  out of  5 rating by Timothy Olivar
"The BB Watkins team is great with their customers! Arijana and Valery were very kind and helpful. I only wish I'd been alerted about my premium going up. I would recommend this insurance agency to anyone."
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Melanie Foster

September 19, 2023

5  out of  5 rating by Melanie Foster
"Loved working with BB Watkins. Worked very quickly to get my quote, answered all my questions and delivered the best rate. Love my experience overall!"
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Richard Chalk

August 8, 2023

5  out of  5 rating by Richard Chalk
"Prompt courteous service, great rates, and a real pleasure to deal with. Natalie went above and beyond to make sure all our requirements were met. Highly recommended!"
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Stephanie Franco

August 8, 2023

5  out of  5 rating by Stephanie Franco
"I had a situation. but ms. b.b and aury handled it very professional . really happy with service ."
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Yaneth Camacho

July 25, 2023

5  out of  5 rating by Yaneth Camacho
"I just wanted to come on here and say that this is the best agency that has helped me with my policies. I was talking to a bilingual team member, Ms. Natalie. We had a great conversation about my policies and reviewed every discount. I can proudly say I am staying with State Farm for my auto and home insurance!"
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Nina Blaylock

June 12, 2023

5  out of  5 rating by Nina Blaylock
"I had the pleasure of working with Mrs. Watkins and her team to help me find insurance for my new business. They made sure that I felt supported, well informed and they moved swiftly to get me the perfect coverage for my business! Their demeanor was always attentive and pleasant and they are an absolute delight to work with! Thank you guys! You ROCK!"
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Coach McBride

June 12, 2023

5  out of  5 rating by Coach McBride
"I know whenever I contact the BB Watkins agency (on the phone or in person), I am going to receive EXCEPTIONAL service! They take the time to walk you through the process and give options based on your needs. THANK YOU!!!"
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Anika Doucette

June 12, 2023

5  out of  5 rating by Anika Doucette
""The" BB Watkins State Farm Agency is the absolute best in the business! They are attentive and personable, they strive to meet your individual needs and does so EXCELLENTLY. Kudos to BB Watkins and her entire staff. #thatsmyagent"
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Samue rehan

June 9, 2023

1  out of  5 rating by Samue rehan
"WORST AGENCY EVER!! called so many times to talk to the agent bb watkinz but she was never there. her workers are rude as well especially the one who picked up my phone call. The worker YELLED AT ME. HORRIBLE SERVICE. WOULD GIVE THEM A 0/10!!! GET ANOTHER AGENT!!"
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Top Spin 360 Photo Booth

May 23, 2023

5  out of  5 rating by Top Spin 360 Photo Booth
"Excellent customer service. The staff was kind, attentive and professional. I needed business insurance they took great care of me. 🙂"
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Maydelis Diaz

May 21, 2023

5  out of  5 rating by Maydelis Diaz
"The agent Nia Baker she was very professional and helped me with everything I needed."
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stanzibar

May 16, 2023

5  out of  5 rating by stanzibar
"Office Manager, Arijana Durmisevic, gets things done. She was a great help to me with a recent inquiry. Highly recommended."
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Sal Amin

April 26, 2023

5  out of  5 rating by Sal Amin
"ASK FOR MOON!!! This was the best experience I have ever had dealing with an insurance agent. Moon was extremely professional and I actually felt like I was dealing with a friend that I had known for ages rather than an agent. She was VERY attentive and guided me to towards the exact coverages I needed for me and my family. 5 stars don't even scratch the surface!!! A blessing in disguise INDEED. Honestly can't wait until my policy expires just so I can call her AGAIN LOL. Shoot for THE MOON!!!!"
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Yousuf Khan

April 25, 2023

5  out of  5 rating by Yousuf Khan
"Great Experience!!! Moon made our experience even better . She made sure we understood everything and got the right coverage for our situations. Easy to work with and knowledgeable! Overall the place is great and I highly recommended it!!!"
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Ayad Momin

April 25, 2023

5  out of  5 rating by Ayad Momin
"it’s good"
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Eben Rogers IV

April 22, 2023

5  out of  5 rating by Eben Rogers IV
"Arijana has made my insurance shopping extremely easy. Very professional and took her time to explain what my coverages mean. Thank you Arijana!"
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Claudette Baker

April 22, 2023

5  out of  5 rating by Claudette Baker
"BB and her team are awesome! They care about their customers and make insurance easy."
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Taylor Worley

April 21, 2023

5  out of  5 rating by Taylor Worley
"Brandon is not your typical insurance agent. He goes the extra mile to be sure you have the right amount of coverage for your situation. I highly recommend State Farm to all my friends and family!"
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Valery Vargas

April 21, 2023

5  out of  5 rating by Valery Vargas
"Just want to say a very big Thank you to Arijana, for your time, patience and your constant followup, And most importante for explaining my coverages and premium. Thanks Arijana"
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Sam Vega

April 21, 2023

5  out of  5 rating by Sam Vega
"This office has some of the best service, Ari exceeded my expectations and I am glad to say I finally feel comfortable and educated with my insurance services!"