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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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El patio Dominican barbershop

February 7, 2026

5  out of  5
rating by El patio Dominican barbershop
"Excelente servicio, lo recomiendo con seguridad, gracias a Valeria Ruiz principalmente por ser tan cordial y amables"
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Michael Brenes

February 6, 2026

5  out of  5
rating by Michael Brenes
"Excellent experience working with Valeria. She explained the life insurance options clearly and professionally, without any pressure, and took the time to answer all my questions. She is knowledgeable, attentive, and genuinely committed to helping her clients make informed decisions. Highly recommended."
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Tania Benitez

February 5, 2026

5  out of  5
rating by Tania Benitez
"I received a call from Ms. Valeria Ruiz, and she was absolutely wonderful. She was extremely pleasant, professional, and attentive throughout the conversation. Her level of service was truly exceptional, and I greatly appreciated her kindness and professionalism. Thank you for such a great experience"
We responded:
"Tania, THANK YOU for taking the time to recognize Valeria and our agency. We truly appreciate your feedback and were thrilled to learn about the level of service you received. Thanks again for 5 STARS! -BB "
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DYNMK Studio

February 3, 2026

5  out of  5
rating by DYNMK Studio
"Valeria reached out to help schedule a session with Bianca to review my new coverage. Both of them are highly knowledgeable, and I feel confident moving forward as we explore bundled insurance options."
We responded:
"THANK YOU so much for such a glowing review! We appreciate your feedback and confidence in us. Thanks again. - BB "
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Lisa Norfleet

February 3, 2026

5  out of  5
rating by Lisa Norfleet
"I've had an exceptionally great experience with BB Watkins State Farm. Very professional and very thorough... Very nice to be provided personalized care. Great Service/Great price!!!"
We responded:
"Hi Lisa, THANK YOU so much for such a positive 5 STAR review. We are thrilled to learn that you experienced professional and thorough service from our agency. Here to help. -BB "
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Cortez Griffin

January 27, 2026

5  out of  5
rating by Cortez Griffin
"Chasity is a great Customer Service Manager!"
We responded:
"Cortez, THANK YOU for recognizing Chasity's amazing customer service. We absolutely agree with you! Thanks again. -BB "
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Charinda H

January 19, 2026

5  out of  5
rating by Charinda H
"The Agent and her staff are amazing! I highly encourage anyone reading this to visit and discuss life insurance. You never know what life has in store, regardless of age or health. Protect your family today!!"
We responded:
"Charinda, THANK YOU for stopping in. We are grateful for your support and trust in this agency. You are exactly right. We never know what life has in store, and LIFE INSURANCE gives us options to better prepare. Thanks again! - BB "
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Jackie Randall

January 19, 2026

5  out of  5
rating by Jackie Randall
"Professional, knowledgeable and genuinely concerned about you. These are all the traits of an excellent agent. Bianca is the best and she will work with you to find the best solution for you."
We responded:
"Jackie, THANK YOU for your kind words and 5 STAR review. Here to help. -BB"
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Melissa Reid

January 19, 2026

5  out of  5
rating by Melissa Reid
"BB Watkins is a great agent!"
We responded:
"Melissa, THANK YOU. Your support and trust in this agency are so appreciated. Here to help. -BB "
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Sebrina Douglas

January 19, 2026

5  out of  5
rating by Sebrina Douglas
"Bianca Watkins is excellent. She is a great agent. She will make sure you are happy!"
We responded:
"Sebrina, THANK YOU for such a positive review. We are grateful for your recommendation and look forward to your next visit. -BB"
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Maria Emanuel

January 19, 2026

5  out of  5
rating by Maria Emanuel
"Bianca and team treat you like family. Excellent customer service, with great follow up and proactive to identify solutions that protect you. I highly recommend doing business with her. Also, the savings from our previous insurance carrier was substantial!"
We responded:
"Maria, THANK YOU. It is our sincerest goal to make our customers feel like Team BB family. Your review lets us know that we are on the right track. We are thrilled to know that the customer service and savings have exceeded your expectations. Thanks again! - BB "
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Cayla Cowherd

January 19, 2026

5  out of  5
rating by Cayla Cowherd
"I love BB Watkins State Farm. All of her team members are so professional kind and knowledgeable. I have been insured with them for 3 years. They made the process easy and efficient."
We responded:
"Cayla, THANK YOU for your kind words. We love to hear that your process with the agency has been easy and efficient. Always here to help. -BB "
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Bev Lowe

January 19, 2026

5  out of  5
rating by Bev Lowe
"Awesome service"
We responded:
"Bev, THANK YOU for the 5 STAR review! We appreciate you. -BB "
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Cynthia Stinson

January 19, 2026

5  out of  5
rating by Cynthia Stinson
"I went to get life insurance for my 24 year old son. She gave me lots of options and make it affordable and explained all my options."
We responded:
"Cynthia, THANK YOU for sharing your experience with our agency. A 5 STAR review and referral are the best compliments you can give. We are thrilled to learn that your son was able to consider lots of options when it came to putting life insurance in place. Thanks again. - BB "
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Tracey Fisher

January 19, 2026

5  out of  5
rating by Tracey Fisher
"BB Watkins Statefarm is outstanding. Her representatives provide great information and service with a smile! Community service is a significant feature of her outreach. AMAZING every year!"
We responded:
"Tracey - THANK YOU. The goal of our agency is to make an impact through educating our customers and serving our community. We appreciate your kind words and positive feedback. Thanks for sharing this great pic! See you soon. -BB "
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Yolanda Anderson

January 19, 2026

5  out of  5
rating by Yolanda Anderson
"BB Watkins is the best agency. The staff is friendly and very helpful. The staff focuses on the individual’s needs."
We responded:
"Yolanda, You always provide such positive feedback to me and the team. THANK YOU for your continued support and trust in this agency. - BB "
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Jazmyne Pittman

January 19, 2026

5  out of  5
rating by Jazmyne Pittman
"Best insurance agent ever! I switched over 2 years ago and never looked back!"
We responded:
"Jazmyne, we are thrilled to learn that BB Watkins State Farm agency is the right fit for you! We appreciate your business. THANK YOU. -BB "
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lisa Washington

January 19, 2026

5  out of  5
rating by lisa Washington
"Bianca is professional and personable. She will discuss options to fit your needs."
We responded:
"Lisa, THANK YOU for such a positive review. We are grateful for your trust in this agency. See you soon. -BB "
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Jenita Shorter

January 19, 2026

5  out of  5
rating by Jenita Shorter
"Mrs. Watkins is very knowledgeable and personable. Her customer service is impeccable and we appreciate her professionalism and knowledge."
We responded:
"Jenita, THANK YOU. We appreciate YOU! Always here to help. - BB "
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Sean Willingham

January 19, 2026

5  out of  5
rating by Sean Willingham
"Excellent service and very accommodating staff. The owner is a pleasure to work with. She’s always upbeat and goes out of the way to meet her clients needs."
We responded:
"Sean, THANK YOU. We truly enjoyed your recent visit to the agency. Your kind words are a great reminder that we are on the right track. Thanks again. -BB "
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Dawn Alexander

January 19, 2026

5  out of  5
rating by Dawn Alexander
"Wonderful facility outstanding service."
We responded:
"Dawn, THANK YOU for the 5 STAR review and kind words. It is a joy having you as a customer. See you soon. -BB "
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Kysha Harrell

January 12, 2026

4  out of  5
rating by Kysha Harrell
"My daughter reached out to this agency to get quotes for new coverage, with a transitional move she was looking to make and the staff here was phenomenal and come highly recommended. The service and care was great and the quotes nothing short of the service, thanks State Farm!"
We responded:
"Kysha, THANK YOU so very much for such a positive review. We are thrilled to learn that the service and care your daughter received was phenomenal. The greatest compliment you can give is a review like this one. Thanks again! - BB "
Profile photo of Virginia Griffey

Virginia Griffey

January 6, 2026

5  out of  5
rating by Virginia Griffey
"It was truly a pleasure working with Chasity ,she was patience with all my questions she helped me fine a good policy for my car and rental property. Thank you so much for time."
We responded:
"Virginia, we appreciate your business and trust in our agency. Thank you for the 5 STAR review and recognition of Chasity's patience throughout the process. Here to help. -BB "
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Loretta Booker

November 18, 2025

5  out of  5
rating by Loretta Booker
"From start to finish, Nia has been exceptionally helpful and knowledgeable on taking care of all of my needs, with my policy. l am so grateful, that you have someone like her on staff. She's a keeper, Again! thank you so much Nia, lots of blessing . 🙏❤️🙏"
We responded:
"Loretta, THANK YOU for such a glowing review. We appreciate your business and trust in this agency. We also love hearing positive feedback about our team. And you're right! Nia is a keeper. - BB "
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Dominique Miles

October 22, 2025

5  out of  5
rating by Dominique Miles
"Thank you to BB and her team! My family truly Understand auto and life insurance. Thank you again for great service"
We responded:
"Dominque, THANK YOU sincerely for such a glowing review! We take pride in educating our customers and community about auto and life insurance. I am thrilled to learn about your experience with the team. Always here to help. - BB "