State Farm® Insurance Agent BB Watkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Toniooo
August 14, 2025
5
out of
5
rating by Toniooo
"I visited the BB Watkins State Farm Agency last week, and the entire team was very friendly and personable. I appreciated BB greeting me at the door, offering me water, and making me feel welcomed overall. Chasity also was very helpful and provided me with quotes for auto insurance and renters insurance."
We responded:
"THANK YOU so much for the 5 STAR Review. We are thrilled to learn how welcomed you felt during your visit to the agency. We appreciate your trust in us and look forward to your next visit! Always here to help. -BB "
Johnathan Griffin
July 30, 2025
5
out of
5
rating by Johnathan Griffin
"Chasity provided me with the best customer service while assisting me with purchasing Auto and Health Insurance today! I was able to obtain more coverage while paying a lower premium. This whole experience has been highly beneficial and educational. Glad to be apart of The BB Watkins Agency!"
We responded:
"Johnathan, we are THRILLED to have you join BB Watkins State Farm Agency for your insurance needs. Thank you for your trust in us and such a glowing review for the service provided by Chasity. Always here to help. -BB "
Madeline Ballard
July 28, 2025
5
out of
5
rating by Madeline Ballard
"Nia was extremely helpful and was very patient with all of my questions. She is very knowledgeable in what she does and throughly answered all my questions while clearly laying out all of my options. Very pleased with my experience and would recommend!"
We responded:
"Madeline, THANK YOU so much for your 5 STAR review and sharing your positive experience with our Team Lead, Nia. We are thrilled to learn that you were pleased with your overall experience with our agency. Always here to help. -BB "
Ezekiel
July 12, 2025
5
out of
5
rating by Ezekiel
"Very helpful"
We responded:
"Ezekiel, THANK YOU so much for the 5 STAR Review! Always here to help. -BB"
Zharia Hall
July 11, 2025
5
out of
5
rating by Zharia Hall
"I love the BB Watkins Agency! The office is always so clean and welcoming, and the team here is truly amazing. Everyone is professional, understanding, and always willing to go the extra mile to help. They make the insurance process smooth and stress-free. Highly recommend!"
We responded:
"Zharia, THANK YOU so much for the 5 STAR review and recommendation! Welcome to Team BB. We are thrilled to have you here and look forward to being your agency of choice for many years to come. -Always here to help, BB "
Sonya R
June 26, 2025
5
out of
5
rating by Sonya R
"Nia Baker was so helpful and saved me lots of money. Thank you for all your help"
We responded:
"Sonya, thank you so very much for this 5 STAR review. We are thrilled to know how helpful Nia was in your last interaction and we're even more excited to learn that you saved lots of money in the process! Thank you again for sharing this amazing feedback. - BB "
Layla Davis
June 20, 2025
5
out of
5
rating by Layla Davis
"I had a great experience at BB Statefarm! Zharia helped me and she was so nice and informative. She made sure I understood everything and took her time explaining each step. Her energy was so welcoming and professional definitely made me feel comfortable the whole time. Highly recommend asking for her if you visit!"
We responded:
"Layla, thank you and welcome to the BB Watkins Agency. We are thrilled to hear about your positive experience with our team member, Zharia! Exceptional customer service is our top priority and we appreciate your 5 STAR recommendation. Always here to help. -BB "
Jennifer Davis
June 12, 2025
5
out of
5
rating by Jennifer Davis
"BB Watkins and all her team are exceptional in their willingness to help and are always available for questions and great suggestions on how best to support your needs. I have really enjoyed working with them!!"
We responded:
"Jennifer, thank you for such positive feedback. We truly appreciate the 5 STAR review. It has been our absolute pleasure providing you with exceptional service and suggestions on how to best support your needs. Thank you for your business and trust in Team BB. Here to help. -BB "
Terrance Robinson
June 10, 2025
5
out of
5
rating by Terrance Robinson
"Kind polite service. Honest and swift follow-up quotes and interactions. Great rate for homeowners policy too."
We responded:
"Terrance, thank you for your 5 STAR review. We are thrilled to learn Nia provided honest and swift follow-up. We appreciate your business and trust in us. Always here to help. -BB "
Jomare Watkins
June 4, 2025
5
out of
5
rating by Jomare Watkins
"Some of the best customer service I’ve ever received! BB Watkins and her team really do make you feel like family with every interaction."
We responded:
"Hi Jomare, thank you so much for your thoughtful review! We’re thrilled that our team has provided some of the best service you've ever received. It means a lot to know you feel like family and can turn to us for guidance. Team BB is always here for you! - BB"
Shan
May 7, 2025
5
out of
5
rating by Shan
"I’ve had the pleasure of providing cleaning services for BB Watkins State Farm office, and I can confidently say they are an absolute joy to work with. The staff is professional, courteous, and always communicates clearly. It’s clear they care about maintaining a clean and welcoming environment for their clients and team. I truly appreciate their trust in my business and look forward to continuing our partnership! I HIGHLY recommend BB and her team!"
We responded:
"Thank you so much for your kind words! We’re incredibly grateful for the care and professionalism you bring to our office. Your attention to detail helps us maintain the warm and welcoming space we strive for each day. It’s truly a pleasure working with you, and we’re proud to support your business just as you’ve supported ours. Looking forward to many more great years ahead! - BB "
Val Chavez
May 7, 2025
5
out of
5
rating by Val Chavez
"BB’s team is fantastic and very helpful in answering questions of concern. I know I can count on them to guide me in the right direction."
We responded:
"Hi Val, thank you so much for your thoughtful review! We’re thrilled that our team has been helpful and supportive when you’ve had questions. It means a lot to know you feel confident turning to us for guidance. Team BB is always here for you! - BB"
Scott Lippert
May 2, 2025
5
out of
5
rating by Scott Lippert
"There was a problem with my Aunt's account due to a clerical error from after-hours answering service people... it took about a month to fix, but they were very courteous and helpful, and the problem was resolved."
We responded:
"Thank you for your patience and understanding, Scott. We’re truly sorry for the initial mix-up and appreciate you giving us the opportunity to make it right. We’re glad to hear our team remained courteous and helpful throughout the process, and we’re grateful for your feedback—it helps us continue to improve! - BB"
Carl Eddington
May 1, 2025
5
out of
5
rating by Carl Eddington
"She definitely looked out for me and the best options to fit my needs."
We responded:
"Hi Carl, thank you for the awesome feedback! We’re so glad to hear you felt supported and that the options provided truly matched your needs. That kind of personalized care is what we strive for each day. We’re always here to help you protect what matters most! - BB"
JD Mosley
April 30, 2025
5
out of
5
rating by JD Mosley
"I Highly recommend this agency for anyone looking for trustworthy, personalized, and AMAZING service!"
We responded:
"Thank you so much JD for this AMAZING review and recommendation! We appreciate your constant support of this agency. Thank you again! -BB "
Shauntel Hall
April 29, 2025
5
out of
5
rating by Shauntel Hall
"I’ve been a customer at this agency since early last year when I switched from Progressive and bundled my auto and home policies. From the very beginning, I’ve consistently been impressed by how friendly, responsive, and thoughtful the team is. In my interactions with Nia, I’ve noticed that she takes the time to answer questions, follow up promptly, and consistently delivers thoughtful, attentive service. One small but memorable gesture that stood out was receiving a birthday card from the office. It was a small but meaningful reminder that they genuinely value their customers as people."
We responded:
"Thank you so much, Shauntel, for your kind words and for being a valued part of our BB Watkins State Farm family! We're so glad that Nia and the team have made a positive impression through their friendly and attentive service. Small gestures—like birthday cards—are one way we like to show how much we genuinely appreciate our customers. We’re grateful for your continued support and look forward to being here whenever you need us! - BB"
TaNeeka Davis
April 25, 2025
5
out of
5
rating by TaNeeka Davis
"This agency treats me like family. They are highly attentive, very responsive, and extremely helpful. Everyone in the office has helped me on one thing or another, and they all are great. I would definitely recommend them as a place for you to spend your hard earned money. I have both car insurance and life insurance products and I am extremely happy with the service they provide!"
We responded:
"TaNeeka, thank you so much for your kind words! We’re honored to be considered like family and truly appreciate your trust in us for both your car and life insurance needs. Our team works hard to provide attentive, responsive, and reliable service, so it means the world to hear that reflected in your experience. We’re grateful for your recommendation and proud to have you as part of the Team BB family! - BB"
Patricia Collins
April 17, 2025
5
out of
5
rating by Patricia Collins
"My experience is the help I received in getting the best quote for my insurance needs. Nia was very professional and patient with me and wanted to ensure I was pleased with the quote results. I want to thank her for her time spent with me to make this happen."
We responded:
"Patricia, I am thrilled to learn you received help in getting the best quote for your insurance needs. Nia is a great asset to our team and we appreciate you recognizing her professionalism and patience. Call us anytime. Here to help. -BB "
Uwaila Fatogun
April 1, 2025
5
out of
5
rating by Uwaila Fatogun
"Bb Watkins State Farm insurance agent is the best as far as I’m concern. They are the cheapest and best insurance company so far. Bb Watkins is such an amazing and professional person. Bb Watkins save me a lot of money from my Auto and Homeowners insurance. I’m so excited that Bb Watkins is my insurance agent. I highly recommend Bb Watkins to everyone out there. I assure you all that you will be glad with her service and will never regret having Bb Watkins as your State Farm insurance agent."
We responded:
"Uwaila, thank you so much for your kind words and recommendation! We’re thrilled to hear that our team has been able to provide you with great service and savings on your Auto and Homeowners insurance. It’s our goal to make sure you feel confident and supported in your coverage. We truly appreciate your support and are grateful to have you as part of the BB Watkins State Farm family! - BB"
Bryan Charles
April 1, 2025
5
out of
5
rating by Bryan Charles
"Excellent service as always!"
We responded:
"Thank you, Bryan! We truly appreciate your continued support of Team BB. Providing excellent service is our goal, and we’re thrilled to know we’re meeting your expectations. If you ever need anything, we’re just a call away! - BB"
Raven Wagstaff
March 31, 2025
5
out of
5
rating by Raven Wagstaff
"Always amazing service …. I received a card when my dad passed and for my birthday I really appreciate their kind gestures, they make you truly feel valued….NIA customer service it top tier!!"
We responded:
"Thank you, Raven, for your kind words! We truly appreciate you taking the time to share your experience. Our team strives to provide thoughtful and personalized service, and we’re glad to hear that our gestures made a meaningful impact. Nia will be delighted to know her customer service stood out to you! Please don’t hesitate to reach out if you ever need anything! - BB"
Taylor Taylor
March 18, 2025
5
out of
5
rating by Taylor Taylor
"Great experience and a pleasure working with a real person that can answer all of my questions. Bb earned my business."
We responded:
"Todd, thank you for your kind words! It was a pleasure assisting you, and we’re thrilled to have earned your business. Please don’t hesitate to reach out anytime. – BB "
Edee Heard
March 11, 2025
5
out of
5
rating by Edee Heard
"As a retired teacher, I really needed to cut my budget. Valerie helped me by reviewing my policy thoroughly and to get all the discounts for which I was eligible. Patient, kind and cheerful!"
We responded:
"Edee, we love hearing that Valery was able to help you find the savings you deserve! She has a gift for making insurance simple and stress-free, and we’re so happy she could assist you. Thank you for your years of service as a teacher, and for allowing us to be part of your journey. We’re always here for you! - BB"
J Neal
March 11, 2025
5
out of
5
rating by J Neal
"I had the pleasure of working with Bianca aka BB Watkins and her team for my auto and rental insurance needs, and I couldn’t be more grateful for the experience. From the start, she took the time to understand my situation and provided thoughtful recommendations that gave me peace of mind. What truly set her apart was the positive and supportive environment she creates — not just for her clients, but also for her team members. Her warmth, patience, and genuine care were evident in every interaction. She answered all my questions with clarity and kindness, making the entire process stress-free and even enjoyable. It’s clear that BB Watkins is deeply committed to helping others, and I highly recommend her to anyone seeking reliable insurance guidance from someone who truly puts people first."
We responded:
"Thank you so much, J! Your thoughtful words truly mean the world to me and my team. It was an absolute pleasure assisting you with your auto and rental insurance, and I’m so grateful for the trust you placed in us. We genuinely believe that insurance isn’t just about policies—it’s about people, and making sure you feel supported and confident in your coverage. Your kind words about our team environment mean so much, as we strive to create a space where both our clients and team members feel valued and heard. Knowing that you had a stress-free and even enjoyable experience is exactly what we hope for with every interaction. We’re always here for you whenever you need us. Thank you again for your recommendation and for being a part of the BB Watkins State Farm Family! - BB "
Peter Hernandez
March 7, 2025
5
out of
5
rating by Peter Hernandez
"BB has been amazing to work with. The care that she show for others is unmatched."
We responded:
"Wow, Peter! Your kind words mean the world to us! We’re so glad you’ve had a great experience—thank you for being part of the BB Watkins State Farm family! - BB "